Delivery Policy

All delivery companies of The Beer Guy are licensed by the Alcohol and Gaming Commision of Ontario (AGCO). They are all committed to delivering alcohol in a responsible and convenient manner.

If you experience any problems, or have any suggestions, please report them to Customer Support

LEGAL DRINKING AGE

Beverage alcohol may be delivered only to persons who are at least 19 years of age. In submitting an order, you represent yourself as being of legal drinking age in Ontario.

In an effort to serve our customer's responsibly, our licensed delivery companies will not release deliveries to persons under the age of 19, or to those suspected of purchasing beverage alcohol for minors. Identification may be required in order to receive beverage alcohol deliveries.

The Beer Guy's delivery agents require age identification upon delivery. Acceptable forms of age identification are:

1. Ontario driver's lisense with a photo
2. Canadian passport with a photo
3. Canadian citizenship card with a photo
4. Canadian armed forces card with a photo
5. Photo card issued by LLBO (no longer being issued but those in circulation are still valid)
6. Liquor Control Board of Ontario BYID photo card

LIMITED DELIVERY TIMES

Our delivery agents fulfill orders for beverage alcohol directly from The Beer Store, or LCBO (Liquor Control Board of Ontario). Deliveries including beverage alcohol can only be made during LCBO hours of operation on the day of your delivery and/or during The Beer Store hours of operation on the day of your delivery.

For more information on The Beer Guy's hours of operation, please see The Beer Guy Hours.

PRICING - SERVICE FEE

Prices of beverage alcohol shown on The Beer Guy, are an average across all LCBO and/or The Beer Store retail outlets, and are all listed in Canadian Dollars. Please see our Delivery Rates for more information.

PRICING - DISCREPANCIES

For any and all pricing discrepancies, our driver will ALWAYS have the correct pricing. Our website is sometimes forced to average the price of products as it varies from store to store across the province. The driver will always obtain the product from the closest store, and that price will be the price you will be charged. If you are concerned about the price, please ask the driver to see the store receipt, or write our Customer Support.

BOTTLE RETURNS

All our licensed delivery companies will take Beer related empties from your residence for a $1.00 refund per dozen bottles, provided there is not more then 6 dozen bottles, or three two-fours, in total.

AIR MILES© REWARD PROGRAM

Beverage alcohol purchased through The Beer Guy is not eligible for AIR MILES Reward Miles.